Current Support Metrics of 2000+ Customers across the Globe: 2025

0%
CSAT Score
Customer Satisfaction Score
0%
Survey Rate
CSAT Survey Response Rate
0
Requester Wait Time
Avg. biz hrs a query was waiting on CleverTap
CleverTap Support Apps Hub
AI powered World Class B2B Support experience through on point service, backed by customer advocacy.
Customer Voices
Hear from our valued customers about their support experience
"The best experience I've had so far with troubleshooting a ticket. Timely responses, thorough explanation, and more importantly true interest in helping out. Anurag even booked a call where he patiently walk me through the logic of how CleverTap system works. Great service!"
CleverTap Customer Jun 2025
"Aditya quickly understood the issue I was facing. He asked the right questions and got back to me with an appropriate solution. It worked, and my issue was resolved within a day."
CleverTap Customer Jun 2025
"I wanted to take a moment to express my sincere gratitude for the exceptional support I've received from your team. Every interaction has been handled with professionalism, kindness, and efficiency. It's a relief to know there are real people behind the responses who truly care."
CleverTap Customer Jul 2025
Customer Facing Apps
Available to all users
Self-service applications for our valued customers
Call Scheduler
Book calls with your support engineer via ticket ID.
Launch App
AI Ticket Summarizer (Coming Soon)
Get a concise AI summary of your ticket post-resolution.
Coming soon
AI Notetaker (Coming Soon)
Automated MoMs for support calls with our engineers.
Coming soon
CleverTap Internal Apps
Available only for CleverTap employees
Applications built to optimize operations for CleverTap employees
Auto Triager
Automatically route/triage support tickets instantly.
Launch App
AI Call Scheduler & Summarizer
Book calls & receive AI summaries automatically.
Launch App
NOC Jira Confirmation
Validate if escalation to engineering is required.
Launch App
Leave Tracker
Apply/check leave balances for support staff.
Launch App
Slack Thread Tracker
Monitor how long Slack threads wait for a response.
Launch App
GST Backup Tool
Find backups for ticket assignees if unavailable.
Launch App